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Your Questions Answered

Have questions about the upcoming event?

Yes there are multiple events:

The main Deliverability Summit conference, workshops and invitation only discussion groups take place on 20,21,22 April 2026. Starting after lunch on Monday and finishing at lunchtime on Wednesday.

On the Sunday the 19th April 2026, the evening before the Deliverability Summit event we are organising an informal meetup.

The Sender Symposium event takes place throughout the day on Friday 24th April. On Friday evening we will have the emailexpert dinner.

On Saturday 25th  after the Sender Symposium we are organising additional meetup and networking activities.

Find out more about our biggest Deliverability Summit to date at https://deliverabilitysummit.com being held April 20 – 22 2026 in Barcelona Spain.

Find out more about our inaugural Sender Symposium at https://sendersympsoium.com being held April 24 2026 in Barcelona Spain.

We are working on a block booking currently. We suggest you secure rooms at the best rates you can as soon as possible at venues suitable for you and your budget.

A certificate of attendance is available to all attendees.
Additional paid masterclasses may be added in due course.

We understand that circumstances can change, and we aim to accommodate our attendees as best as we can. Please review our refund policy below:

  1. Cancellation by March 14th 2026:

    • Full refund of ticket price.
    • Does not apply to ticketing fee’s
  2. Ticket Transfers:

    • If you are unable to attend, you may transfer your ticket to another individual at no additional cost. Please notify us of the transfer at least 7 days prior to the event or they may have to be issued a non standard delegate badge if there is not enough time for printing.
  3. No-Show Policy:

    • No refunds will be issued for no-shows.

To request a refund or transfer your ticket, please contact us at hello@emailexpert.com.
Refunds will be processed within 14 business days of the request.

Paid members of emailexpert get discounted tickets for themselves and a guest. You should have been contacted about this. Feel free to reach out if you cannot find your offer code and link.

Please reach out to see if we can extend a modest discount.

Not at this time unfortunately not.